Contact MUBS SACCO for membership inquiries, savings services, loans, investments, customer support, partnerships, complaints, feedback and general information.
24/7
Online Support
5+
Service Channels
Fast
Response Time
100%
Member Focused
Contact Form
Reach Us Directly
Head Office
MUBS SACCO Headquarters
Telephone
+256 XXX XXX XXX
info@mubssacco.com
Website
www.mubssacco.com
Head Office Address
MUBS SACCO Head Office
Makerere University Business School, Kampala, Uganda.
Members may visit the office during official working hours for assistance with savings, loans, membership and other SACCO services.
Department Contacts
Membership Services
Membership registration and updates.
Loans Department
Loan inquiries and applications.
Savings Department
Savings accounts and deposits.
Finance Department
Financial records and payments.
Customer Support
General member assistance.
ICT Support
Online services and portal support.
Working Hours
| Day | Opening Hours |
|---|---|
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | 9:00 AM – 1:00 PM |
| Sunday | Closed |
Emergency Contacts
Customer Care Hotline
+256 XXX XXX XXX
Loans Support
+256 XXX XXX XXX
ICT Support
+256 XXX XXX XXX
Email Support
support@mubssacco.com
Customer Care Team
Our customer care team is committed to providing timely assistance regarding membership, savings, loans, investments, complaints and feedback.
Branch Contact Information
Connect With Us Online
Find Us On The Map
Contact & Support Summary
24/7
Online Contact Form
6+
Support Channels
Fast
Member Response
Secure
Member Communication
What Can We Help With?
Support Channels
Phone Support
Call the SACCO office during working hours.
Email Support
Send inquiries to the official SACCO email.
Member Portal
Access online member services and records.
Office Visit
Visit the SACCO office for in-person support.
Our Service Commitment
MUBS SACCO is committed to timely, respectful, transparent and member-focused communication across all service channels.
- Respond to member inquiries professionally.
- Protect member information and privacy.
- Escalate urgent issues appropriately.
- Provide clear guidance on SACCO services.
- Improve service quality through feedback.
Contact FAQs
How can I contact MUBS SACCO?
You can contact us by phone, email, office visit, member portal or contact form.
When is the office open?
The office is generally open during official working hours shown above.
Can I submit complaints online?
Yes. Members may submit complaints through the complaints page or contact form.
Helpful Pages
Member Services
We Are Ready To Assist You
Reach out today for membership, savings, loans, partnerships, feedback or general support.